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At Burgundy Door Apothecary, your satisfaction means everything to us. Each product is handcrafted with care, and we want you to feel confident and supported in your purchase.
Because our products are natural, small-batch, and personal care items, we do not accept returns on opened or used products for health and safety reasons.
If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery at Burgundy.Door.Apothecary@gmail.com. We'll happily offer a replacement, store credit, or refund as appropriate.
All return inquiries must include your order number and a photo of the issue (if applicable). Unopened, unused items may be returned within 14 days at the buyer’s expense, subject to approval.
Thank you for supporting small businesses and handcrafted herbal goods! 💛
Effective Date: 8/1/2025
Welcome to Burgundy Door Apothecary! By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully.
1. Use of Our Website
By visiting burgundydoor.com, you agree to use the site for lawful purposes only. You must not use our site to distribute malware, spam, or any harmful or illegal content.
2. Products & Information
We offer handcrafted herbal products made with care and intention. All descriptions are for informational purposes only and are not intended to diagnose, treat, cure, or prevent any disease. Please consult your healthcare provider before using herbal remedies, especially if you are pregnant, nursing, or on medication.
3. Orders & Payments
We accept payments through secure third-party processors such as [Shopify/Stripe/PayPal, etc.]. Once an order is placed, you’ll receive confirmation by email. We reserve the right to cancel or refuse any order at our discretion.
4. Shipping & Delivery
We ship within the U.S. (and other regions if applicable). Shipping timelines and costs are listed at checkout. Once shipped, we are not responsible for delays caused by the carrier or incorrect addresses entered during checkout.
5. Refunds & Returns
Due to the nature of our products, we cannot accept returns on opened items. If your product arrives damaged or there is an issue with your order, please contact us within 7 days and we’ll make it right.
6. Intellectual Property
All content on this site (product descriptions, photos, branding, etc.) belongs to Burgundy Door Apothecary and may not be copied or reused without permission.
7. Limitation of Liability
Burgundy Door Apothecary is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or website. Use of herbal products is at your own discretion and risk.
8. Privacy
Your privacy matters to us. Please read our [Privacy Policy] for details on how your information is collected and used.
9. Changes to These Terms
We may update these terms occasionally. Continued use of the website means you accept any changes made.
10. Contact Us
Have questions or concerns? We’re here to help.
📧 burgundy.door.apothecary@gmail.com
🌐 burgundydoor.com
Effective Date: 8/1/2025
At Burgundy Door Apothecary, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with us online.
1. Information We Collect
We collect personal information you voluntarily provide to us, including:
We may also automatically collect limited technical data, such as:
2. How We Use Your Information
We use your information to:
We never sell your data.
3. Third-Party Services
We use secure third-party platforms (e.g., Shopify, Stripe, PayPal, Mailchimp, etc.) to process payments and manage emails. These services have their own privacy policies and security practices.
4. Cookies
We use cookies to analyze website traffic and enhance your browsing experience. You can choose to disable cookies in your browser settings.
5. Your Rights
You may:
· Request access to your personal information
· Ask us to correct or delete your data
· Unsubscribe from marketing emails at any time using the link at the bottom of each email
6. Data Security
We take reasonable steps to protect your data from loss, misuse, or unauthorized access. However, no method of transmission over the Internet is 100% secure.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
8. Updates to This Policy
We may update this Privacy Policy occasionally. The most recent version will always be posted here with an updated effective date.
9. Contact Us
Have questions? Contact us at:
📧 burgundy.door.apothecary@gmail.com
🌐 burgundydoor.com
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